Staff Spotlight: Nikki Sahlie, Parts Specialist
In every successful organization, there are individuals who go above and beyond, displaying an exceptional work ethic and high personal standards. Mike White Ford in Coeur d’Alene, Idaho, is blessed to have many employees who measure up to that description, and one individual who deserves a nod in that regard is Nikki Sahlie. Nikki is a Parts Specialist at Mike White Ford who has been integral to the team for the past three years.
Nikki started her automotive career at Parker Toyota, working there for eight and a half years. Her solid experience opened the door at the Coeur d’Alene Mike White Ford dealership, and she claims that the shift was the best career move she has ever made.
As a Parts Specialist, Nikki works at the parts counter. She handles all Ford returns and provides essential parts to the service department technicians to carry out service and repairs. Nikki’s ability to multitask and her commitment and dedication to efficiency and accuracy make her an extremely valuable asset to the Mike White Ford team.
The Power of Teamwork
One quality that seems to set Mike White’s Ford dealership apart from others in the industry is its emphasis on teamwork. Nikki is grateful for the atmosphere of collegiality and professionalism and greatly admires her coworkers. A positive work environment fosters collaboration and support. Nikki firmly believes that Mike White Ford embodies the catchphrase “teamwork makes the dream work.” She will readily tell you that the people she works with are why she looks forward to coming to work every day.
In addition to the collegiality at this dealership, Mike White Ford’s commitment to providing the best experience for its customers aligns perfectly with Nikki Sahlie’s values. She believes that Ford’s outstanding vehicle warranty is one of the best in the industry and confirms that many of the parts she supplies to the service department are covered by warranty.
Working at Mike White Ford is also personally satisfying for Nikki. She recalls a heartwarming experience that exemplifies her dedication to helping out the dealership’s customers. One customer, who was traveling out of state, urgently needed a part that was on backorder. Not discouraged, Nikki managed to locate the part and promptly shipped it to the customer the next day. Grateful for the assistance, the customer visited the dealership when he arrived back in Idaho to express his gratitude in person. Such interactions and the loyalty exhibited by Ford customers inspire Nikki to consistently go above and beyond.
Outside of work, Nikki continues to be a Ford fan. Her family recently purchased a new Ford truck, which they use for both practical and recreational pursuits. In her free time, Nikki and her family enjoy dirt biking, trail riding, and camping. Her adventurous spirit and love for the outdoors contribute to her enthusiastic and energetic approach to work and life.
With Nikki’s zest for life, unwavering dedication, attention to detail, and love for her work and workplace, customers can rest assured that they are in capable hands with the staff at Mike White Ford.
If you are in the market for a new car or need your Ford vehicle serviced, contact Mike White Ford. If you get the opportunity, stop by the parts department and say hello to Nikki, whose behind-the-scenes efforts help to make Mike White Ford the dealer of choice in northern Idaho.